FAQs
- 01
"LaiDay Refill" derived from the Vietnamese "Lại Đây," invites people to 'come here' for more than just shopping; it's about embracing a sustainable lifestyle. Our slogan, "Lại Đây, Lại Đầy," translates to 'come here, get full again,' reflecting our core concept of refilling. In Chapter 1, our focus was predominantly on non-food product refills. However, Chapter 2 sees a dynamic expansion of this concept. Now, 'refill' at LaiDay not only encompasses a broader range of products, including food items, but also extends to services, pre-loved items, and innovative collaborations. We're evolving from mere material exchanges to fostering a vibrant ecosystem of sustainable ideas and practices. LaiDay Refill is more than a name; it's a call to action for a greener, more connected community.
- 02
Chapter 2 represents Laiday Refill's transformation into a comprehensive hub for sustainable living, expanding our range of eco-friendly products and services, and deepening community engagement. We're broadening our horizons far beyond the initial 700 eco-friendly products, venturing into a diverse universe of over 7,000 eco products and services. This leap not only amplifies our commitment to sustainability but also caters to a wider range of needs and preferences, making eco-conscious living more accessible and varied than ever before. Alongside this product expansion, we're deepening our community engagement, fostering stronger connections, and offering more opportunities for our customers to participate in and contribute to a sustainable lifestyle.
- 03
In Chapter 2, Laiday Refill transcends its physical refill stations to become a cloud-based hub, inspiring a nationwide network dedicated to sustainable living. Our mission extends beyond just being a location; we are now a digital and community platform that empowers every individual to make daily choices that positively impact the environment. We're shifting our focus from solely combating plastic pollution to addressing broader climate change issues. By fostering a network that connects refill stations across Vietnam and offering a diverse range of eco-friendly options, we aim to create a more inclusive and impactful space for eco-consciousness, happiness, and community engagement.
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We focus on Global Sustainability Goals Alignment, Circular Economy, Mindful Consumption, Community Engagement and Empowerment, Local Focus, Minimalism, and Wabi-Sabi.
- 05
Laiday Refill's dedication to supporting Vietnamese artisans and local producers takes a more dynamic turn. We are committed to ensuring at least 80% of our expanded offering of over 7,000 products and services are locally sourced, mirroring the commitment we held in Chapter 1. Leveraging our deep understanding of sustainability, we will not only prioritize local products but also actively filter and introduce the best eco-friendly options. By leveraging our expertise and extensive networks in sustainability and marketing, we aim to elevate and spotlight the vast array of local eco-friendly products and services, connecting them with conscious consumers. This steadfast support not only promotes quality and environmental responsibility but also nurtures the growth of Vietnam's sustainable market and local economy.
- 06
Oubaitori, translating to 'bloom in your own time', is a cornerstone in Laiday Refill's Chapter 2 philosophy, underscoring the idea that sustainable living is a personal and unique journey for each individual. We recognize that there is no one-size-fits-all formula for green living, and it's essential to move beyond the misleading narratives often perpetuated on social media. Sustainable living is not just about high-cost products or superficial actions like choosing not to use plastic straws while ignoring other impactful practices. We aim to debunk the misconceptions that sustainability is exclusive or elitist, or limited to specific actions like buying trendy vegan products. Instead, we emphasize the diverse paths individuals can take in their sustainability journey, acknowledging that real change comes from a variety of practices tailored to each person's context and lifestyle, not just from following trends or influencers. Oubaitori in Laiday Refill's philosophy is about embracing this diversity and encouraging everyone to find their unique way to contribute positively to the planet, free from judgment or comparison.
- 07
The Super Rs at Laiday Refill represent an expanded set of sustainability principles, crucial due to the urgent need to combat not just plastic pollution, but broader environmental issues threatening our planet. These principles, including Reduce, Refuse, Reuse, Rot, Recover, and many others, guide our practices and encourage consumers to make more eco-conscious choices. The addition of new Rs like Regenerate, Rethink, and Relate, among others, reflects our deepened commitment to holistic environmental stewardship. For a detailed understanding of each 'R' and how they shape our philosophy, we invite you to explore our Philosophies section. And remember, the most sustainable product is often the one you already have at home – a thought central to our approach towards sustainable living.
- 08
Laiday Refill's alignment with global sustainability goals becomes more profound and diverse. Our practices and initiatives directly contribute to several key Sustainable Development Goals (SDGs) set by the United Nations. These include:
SDG 12 - Responsible Consumption and Production: Our core focus on reducing waste and promoting sustainable consumption practices.
SDG 13 - Climate Action: By advocating for eco-friendly products and practices, we directly contribute to efforts combating climate change.
SDG 11 - Sustainable Cities and Communities: Our initiatives support making cities and communities inclusive, safe, resilient, and sustainable.
SDG 15 - Life on Land: Through our promotion of products and practices that are less harmful to the environment, we contribute to protecting, restoring, and promoting sustainable use of terrestrial ecosystems.
SDG 17 - Partnerships for the Goals: We collaborate with various stakeholders, including local artisans and eco-conscious businesses, to achieve these sustainability objectives.
- 09
Laiday Refill significantly expands its offerings, transitioning from over 700 products to a diverse range of over 7,000 eco-friendly products and services. This vast selection includes:
Budget-Friendly Essentials: Affordable personal care, home goods, and food items.
Mid-Range Sustainable Choices: Organic clothing, sustainable home appliances, and natural beauty products.
Premium Eco-Friendly Selection: High-end sustainable fashion, advanced renewable energy solutions, and luxury eco-tourism packages.
DIY and Upcycling Options: Kits for making eco-friendly products, beauty supplies, and upcycling materials.
Bulk and Package Deals: Offers on bulk organic foods, eco-friendly cleaning product bundles, and sustainable clothing.
Community-Sourced and Local Products: Items from local farms, artisanal goods, and traditional Vietnamese crafts.
Eco-Friendly Services: Sustainable home cleaning, eco-tourism services, and renewable energy installations.
Seasonal and Discounted Offers: Deals on eco-friendly products during specific seasons.
Special Categories: Refurbished electronics, second-hand fashion, and rentals in the sharing economy.
Our expanded range caters to various aspects of sustainable living, ensuring that every individual finds something that aligns with their unique eco-conscious lifestyle.
- 10
In Chapter 2, Laiday Refill simplifies sustainable living with two straightforward refill methods. Firstly, for pre-packed bulk purchases, you can easily order online via www.laidayrefill.com. We're committed to eco-friendliness, utilizing packaging that's both reusable and returnable. These can be sent back to Laiday as part of our ongoing community initiatives. Secondly, for a more hands-on experience, visit our recommended physical stores with curated selections of products for direct refilling. An updated list of available refill options across your city is provided, helping you live sustainably and reduce daily waste effectively.
- 11
In Chapter 2, Laiday Refill embraces the principles of work-life balance and mindful consumerism, ensuring our services align with these values. We're excited to offer a 24/7 cloud-based platform, always open for your convenience. While you can browse and order any time, we respond to inquiries and process orders within a 24-48 hour window, respecting planned purchases and informed lead times for each service. This approach allows us to provide thoughtful, efficient service while promoting a balanced and sustainable lifestyle for both our customers and our team. For any troubles or questions, feel free to drop us a line at info@laidayrefill.com
- 12
To actively participate in Laiday Refill's community engagement initiatives, we invite you to join our diverse range of programs focused on sustainable living. You can get involved by reaching out to us at info@laidayrefill.com. Additionally, to stay informed about upcoming campaigns and events, follow our social media pages on Facebook and Instagram (@laidayrefillstation) and consider signing up for our informative monthly e-newsletters. Your engagement is not just appreciated but vital in fostering a community dedicated to sustainability. Together, we can make a meaningful impact on our environment.
- 13
In Chapter 2, Laiday Refill extends its reach beyond individual consumers to assist businesses, brands, organizations, and institutions in embracing sustainable practices. We offer tailored solutions that help these entities integrate eco-friendly products and services into their operations, aligning with their corporate social responsibility goals. Our expertise in sustainability allows us to provide comprehensive consultations, sustainable product sourcing, and support in creating greener workplaces. By partnering with Laiday Refill, organizations can make significant strides towards reducing their environmental footprint, fostering a culture of sustainability, and showcasing their commitment to a better planet. For more information on how we can collaborate, please contact us at info@laidayrefill.com.
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At Laiday Refill, we're passionate about spreading the refill revolution throughout Vietnam and beyond. Drawing from our extensive experience in the refill business, we're excited to share our knowledge and expertise. We offer a "The Eco-Refill Business Playbook" - a comprehensive guide to setting up and running a successful eco-friendly retail business. This playbook encompasses everything from operational insights to marketing strategies, tailored to help you thrive in the sustainable business landscape. If you're interested in starting your own refill or eco-friendly store and want to collaborate with us, please reach out to us at info@laidayrefill.com. Whether through franchising or other collaborative models, we are committed to supporting and guiding aspiring entrepreneurs in this vital and growing sector. Join us in our mission to make sustainable living accessible and widespread.
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We are open to collaborations and partnerships that align with our sustainable mission and philosophies. Reach out to us at info@laidayrefill.com for potential opportunities to join our movement.